Here’s the updated refund policy with the domain change to Sarathi Learning Hub:
Sarathi Learning Hub Refund Policy
At Sarathi Learning Hub, we strive to provide top-notch educational content and services to our valued students. We understand that there may be instances when a refund request is necessary, so we’ve outlined our policy below to ensure clarity and transparency.
1. Refund Eligibility
- Full Refunds: Students may request a full refund if they have not accessed or started any course content.
- Partial Refunds: If less than 20% of the course has been accessed, a partial refund may be considered on a pro-rata basis.
- Non-Refundable Items: Certain products, such as downloadable materials, certifications, and personalized coaching sessions, are non-refundable.
2. Refund Request Timeline
- Refund requests must be made within 7 days of the course purchase date. Requests made after this period will not be eligible for a refund.
3. How to Request a Refund
- To initiate a refund, please contact our support team at support@sarathilearninghub.com with your purchase details and reason for the request. Our team will review your request within 3-5 business days.
4. Processing Time
- Approved refunds will be credited to the original payment method within 7-10 business days. Please note that it may take additional time for the funds to reflect in your account depending on your bank’s processing policies.
5. Changes to the Refund Policy
- Sarathi Learning Hub reserves the right to modify this refund policy at any time. Any changes will be communicated to current students via email and updated on our website.
This policy now includes the updated domain, sarathilearninghub.com, for a smooth user experience.